Launch of brand new chat function
At Appit 4 Travel, we think it’s important to keep thinking along with our clients and to keep improving the app. We often hear from travel organisations that a chat function would be interesting. This to make it possible to communicate with the client in two ways.
The video below gives you an idea of the chat function.
Why did we develop the chat function?
The social aspect is very important. Travelling means being together, being social, etc. Therefore, a chat function could not be missing.
So we make it possible, for example, for a travel guide to communicate messages via the app. The travellers can easily reply and thus stay up-to-date.
That is not the only reason: the customers’ confirmation was our ultimate trigger to develop the chat.
How the chat works
As you may already know, we work with different subscription types. The chat function is available for the Pro+ and Premium plans.
At the moment, there is a chat function based on journey ‘level’ that can be participated in by all travellers, tour guides and the organisation itself. The organisation has the possibility to open or close the chat at any time.
Initially, the chat is a ‘group chat’. Anyone who participates can do so without giving an e-mail address or telephone number. However, a chat name is required and a profile picture is optional.
In addition, the chat can be taken to an even higher level; we will give you the opportunity to personalise the chat with the Premium subscriptions. The chat is given the look & feel of the travel organisation by adjusting different colours (such as the colour of the text balloons). In this way, their story rings true from A-Z.
Want to use the chat yourself?
If you are already a customer and have a PRO+ or Premium subscription, you can now use the chat.
If not, book a demo now and we will show you all the possibilities. Would you prefer to test Appit 4 Travel including the chat? Then request your test account right away.
Thank you for reading and have a nice day!
Want to book a demo?
Request a test account
Share this article via: